What You Should Know About COVID-19

For the most up-to-date information about COVID-19, check the Centers for Disease Control website and the California Department of Public Health website.

Common Symptoms

People with COVID-19 can have symptoms that range from mild to severe. When there are symptoms of more concern, COVID-19 may cause cough, shortness of breath, or at least two of the following: fever, chills, repeated shaking with chills, muscle pain, headache, sore throat or new loss of taste or smell.

Concerned you’re sick?

Call your doctor’s office first if you think you’ve been exposed and have developed symptoms.

If you don’t have your provider information, call your health insurance company to get connected at the phone number below.

All medically necessary screening and testing for COVID-19 is free of charge (in other words, there’s zero cost-sharing). This includes emergency room, urgent care, telehealth or doctor’s office visits when the purpose of the visit is to be screened and tested for COVID-19.

We encourage you to consider using telehealth for assessment or treatment for any cold or cough symptoms, including concern for COVID-19 (that is, connecting with a health care provider by phone or video, rather than going in person). All of our health plans offer telehealth services for this purpose, which is not subject to any cost-sharing.