Submit Documents to Confirm Your Eligibility

You can submit documents to Covered California in the following ways.

Online

There are different ways you can submit documents online to confirm your eligibility.

To upload documents, scan or take a photo of the document you want to upload. Save it to your computer.

  1. Sign in to your account.
  2. In the “[Year] Household Summary” area, click on the “View actions needed & alerts” link.
  3. Click “Upload Eligibility Documents” under the household member after the information for the proof they need to submit.
  4. Click the “Upload Document” button.
  5. Select the document type for the document you want to upload.
  6. Note that the user can apply the document to just one household member or they can choose multiple household members to apply to if applicable.
  7. Drag and drop the file or click the “Browse Your Computer” button to find the document that you want to upload.
  8. To confirm that your document uploaded, look for the text that says, “Uploaded on:” with the date and time.
  9. You can click the “View” option next to the document that was uploaded to be sure you uploaded the right document.
  10. Click “Submit for Review” at the bottom of the page to finish submitting your document.

A second way you can submit your documents online is as follows.

  1. Sign in to your account.
  2. From the Consumer Home, continue down the page.
  3. Click on “Eligibility Results” under Manage Your [Year] Application.
  4. It will take you to the Household Eligibility Results Summary.
  5. Click on the “Upload Document” button for the household member who needs to submit documents.
  6. Click “Upload Document” and select the document type for the document you want to upload. Note that the user can apply the document to just one household member or they can choose multiple household members to apply to if applicable.
  7. Drag and drop the file or click the “Browse Your Computer” button to find the document that you want to upload.
  8. To confirm that your document uploaded, look for the text that says, “Uploaded on:” with the date and time.
  9. You can click the “View” option next to the document that was uploaded to be sure you uploaded the right document.
  10. Click “Submit for Review” at the bottom of the page to finish submitting your document.

A third way you can submit your documents to confirm eligibility online is:

  1. Sign in to your account.
  2. From the Consumer Home, go down the page to “Account Information” and open the arrow on the right.
  3. Click on “Documents and Correspondence” under Notices & Documents.
  4. Click on “Add Document” under “Upload Document.”
  5. Select Document Category.
  6. Select Document Type.
  7. Browse computer to drop/upload file.
  8. Click “Upload” button.
  9. Modal will refresh advising the file was successfully uploaded.
  10. Click “Close” to leave modal pop-up.
  11. Go back to the “Documents and Correspondence” page and find your uploaded document.
  12. Click “Submit as Verification” for that document.
  13. Complete the Submit as Verification Document modal (select household member, category, and type) and then click “Done.”

By Fax

(888) 329-3700

If you fax copies of your documents, please include the Document Cover Page.

By Mail

Covered California

P.O. Box 989725

West Sacramento, CA 95798-9725

If you mail paper copies of your documents, please include the Document Cover Page.

In Person

Trained Certified Enrollment Counselors, Certified Insurance Agents and county eligibility workers can help you. This help is free. Find in-person assistance near you.

Covered California is dedicated to safeguarding the privacy and security of your personal information. Click here to learn more about Covered California’s privacy practices.


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