Report a Tax Form Error
If you find a mistake, you can correct or dispute your tax forms.
Before You Report an Error
Sometimes your form may look wrong but is actually correct. Check these common issues first:
Form shows "$0" financial help for some months.
This can happen if you did not pay your monthly premium and your insurance ended for those months. The help you got in earlier months will still show in Column C of the "Coverage Information" section.
Form shows no financial help for the whole year.
This can happen if you did not apply for financial help or were not eligible. For example:
-
Your income was too high.
-
You had other health insurance (like through a job).
If one of these explains your form, it is probably correct. If you need help checking, contact our service center.
How to Report an Error
If you still think there is a mistake, follow these steps:
1. Review your form.
Check names, dates and months of health insurance coverage. Note what needs to be corrected.
2. Confirm your contact information.
Make sure the phone number and email in your Covered California account are current so we can reach you.
3. Complete the online dispute form.
Use our secure online form to report the error on your form.
You will need:
-
Your case number (found on your Covered California notices)
-
Your health plan name
-
Primary member information (name, date of birth, last four digits of your Social Security number)
The form will ask you to:
-
Choose which form has an error (1095-A, 3895, or both)
-
Choose the tax year
-
Choose the reason(s) for your dispute
-
Explain what is wrong and what it should say
-
Upload supporting documents, if you have them
4. Look for confirmation.
After you submit the form, you will see a "thank you" message and get two confirmation emails within 10 minutes.
What Happens Next
Covered California will review your request within 60 days. If we find a mistake, we will send you corrected tax forms. Use the corrected forms when you file your taxes.
Need help with your tax filing?
Covered California may be able to answer questions about your form, but we cannot give tax advice.
-
For federal tax help: Visit the IRS website.
-
For state tax help: Visit the FTB website.